Frequently Asked Questions
Everything you need to know about your HMNS fragrance journey.
How long does the scent typically last?
Our fragrances are formulated as Eau de Parfum (EDP) or higher concentrations, typically lasting between 6 to 8 hours depending on your skin chemistry and environmental factors.
When will my order be shipped?
Orders are processed within 24-48 hours. Once shipped, domestic delivery usually takes 2-5 business days, while international shipping varies by location.
Can I return a fragrance if I don't like the scent?
Due to the nature of beauty products, we only accept returns for damaged or incorrect items. We highly recommend purchasing our discovery sets or decants before committing to a full-sized bottle.
Are HMNS products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital payment gateways available at checkout.